Tenant Information and Support
Whether you're applying for a rental, reporting a maintenance issue or looking for answers to common questions, you'll find everything you need right here.
TENANT RESOURCES
Quick Links for Tenants
Access the tools and information you need. If you can't find what you're looking for, call us on (07) 5327 3469.
Apply for a Rental
Submit your rental application through our online portal. We'll review it and get back to you within 24 to 48 hours.
Tenant Portal (PropertyMe)
Log in to PropertyMe to view your lease, check payment history, update your details and communicate with your property manager.
Maintenance Request
Need something fixed? Report a routine maintenance issue with photos and details so we can get it sorted quickly.
Emergency Repairs
Burst pipe, no hot water, electrical hazard or security breach? Find out what counts as an emergency and who to call.
Tenant FAQs
Answers to common questions about paying rent, bond, inspections, pets, subletting, ending your lease and more.
Vacate Information
Moving out? Learn about notice periods, exit condition reports, bond returns and what to do before you hand back the keys.
Contact Your Property Manager
(07) 5327 3469Monday to Friday, 8:30am to 5:00pm. For after-hours emergencies, call and follow the prompts.